Every helpdesk says AI. Mabel is agentic, so she actually finishes the job. She knows your store the moment she is installed, does the real work in Shopify, and closes the ticket.
Anything a customer might ask, taken end to end in your store. No drafts waiting for you.
Delivered
Install her on Shopify and she reads your policies, products and pages herself. You are answering customers the same afternoon.
Returns window, shipping rules, the exceptions. Read from your own pages, so she follows them instead of guessing.
Every product, variant, price and stock level. She answers from your real catalogue.
Change a policy in Shopify and she picks it up. You never maintain a second copy.
You just watched her close one ticket. Now multiply it. Where is my order, I need a refund, can I return this, all landing on email, Instagram, WhatsApp, SMS and live chat at once. A slow reply costs you the sale.
Mabel closes them. Every channel, one place. Other tools draft a suggestion for you to send. She does the work.
Made for small and growing stores. She takes the repetitive support work, the where is my order questions, refunds and returns, so you save the time and cost of scaling a support team, and every reply still goes out fast and personal.
Customers are only half of it. Open her chat and give her a job like you would anyone on your team, and she does it: issues the refund, builds the file, emails customers, changes her own settings for the night.
Pick a request and watch her run it.
You have watched her close a customer's ticket and finish a job you handed her. Every helpdesk says AI, so here is the test that tells them apart: one ticket, a customer asking where their order is, and what you are still holding once each tool has finished.
The words are ready. Nothing has actually been looked up or sent.
Marcus knows his parcel is in Memphis and lands Tuesday. The ticket is shut.
Two separate conversations. Customers reach your inbox, and you have your own chat with her inside the app.
A chatbot answers. A copilot writes you a draft. Both hand the actual work back to you. Mabel finishes it.
| Chatbot | Draft Assistant | Mabel | |
|---|---|---|---|
| Learns your brand by itself | |||
| Answers a common question | |||
| Understands an unusual request | |||
| Looks up the real order in Shopify | |||
| Issues the refund itself | |||
| Cancels the order itself | |||
| Changes the shipping address | |||
| Opens a return and emails the label | |||
| Sends the reply and closes the ticket | |||
| Keeps working overnight |
Others help you answer faster. Mabel closes the ticket.
Same store, same questions, after a week of her running it.
I stopped opening the inbox in the morning. Mabel had already refunded a cracked buckle, sent a return label, and given four people their tracking. I read what she did, not what I still had to do.
Illustrative figures. Results depend on your ticket mix and the actions you trust her with.
She only charges for tickets she actually closes. Start free, no card, and move up only when she solves more than the free plan covers.
Mabel is not here to replace your team. She takes the busywork off your plate so you and your people can focus on the customers and decisions that actually need you.
A real taste of her on email, your busiest channel. Enough solved tickets to watch her work before you pay anything.
Start freeEverything she can do, on every channel. For a store handling a steady trickle of tickets.
Choose StarterEverything, at the volume most growing stores land on once she is running on her own.
Choose GrowthEverything, plus hands-on onboarding and a dedicated support contact.
Choose ScaleSave hours a week and the cost of scaling support, without cutting corners on your customers.
What counts as a solved ticket? One customer conversation she finishes herself. If she hands it to you, it does not count.